Privacy Policy

Last updated: 24.07.2026: 24.07.2026

1. Data Controller

The controller of personal data is: OmLuminti, sole proprietorship for information services and computer
consulting, owner Srđan Nikolić, Prolaz Jože Šurana 4, 52000 Pazin, Croatia, Tax ID (OIB): 33733168871, Email: info@omluminti.hr

2. What Data We Collect and Why

Contact Form and Email Communication
When you send us an inquiry through the contact form or by email, we process the data you provide, such as your name, email address, and message content. This data is used solely to respond to your inquiry and for further communication related to it. The legal basis for processing is taking steps at your request prior to entering into a contract, or our legitimate interest in responding to business inquiries.

Order Processing

When you make a purchase through the online store, we process the data necessary to:

• receive and process the order
• carry out payment
• deliver the digital product
• issue the invoice
• communicate regarding the purchase
• handle complaints or claims
• fulfill legal and tax obligations

Purchases are made without creating a user account. The legal basis for processing is the conclusion and performance of the contract, as well as fulfillment of the trade's legal obligations.

Technical Data

When using the website, basic technical data necessary for the secure and proper operation of the site may be automatically processed, such as IP address, browser data, and server logs.

3. Payment via Stripe

Payments are processed through the Stripe payment system. Data required to process card payments is processed within Stripe's system. We do not store complete payment card data. Stripe processes data in accordance with its own privacy policy and legal obligations.

4. Hosting and Data Recipients

The website is hosted on infrastructure provided by Hostinger. We do not sell or disclose personal data to third parties for marketing purposes. Data may only be accessible to service providers necessary for the operation of the website, payment processing, order fulfillment, and compliance with legal obligations, such as Hostinger and Stripe. Data may be disclosed to competent
government authorities when required by law.

5. Cookies

The website uses cookies necessary for its functioning and the operation of the online store. Cookie settings are managed using the CookieYes | GDPR Cookie Consent plugin. The website currently does not use Google Analytics, Meta Pixel, or other analytics or marketing tools.
More detailed information is available in the separate Cookie Policy.

6. Data Retention Period

Data from contact forms and email inquiries is retained only for as long as necessary to respond to and complete the communication, and for no longer than 12 months, unless there is a justified reason for longer retention.
Data related to orders, invoices, and business records is retained for the periods prescribed by applicable accounting, tax, and other regulations.

7. Your Rights

In accordance with the GDPR, you have the right to request:

• access to your personal data
• correction of inaccurate data
• erasure of data
• restriction of processing
• data portability
• objection to processing
• withdrawal of consent, where processing is based on consent

The right to erasure does not apply where we are required to retain certain data in order to fulfill
legal obligations. To exercise your rights, please contact us at: info@omluminti.hr

8. Complaint to the Supervisory

Authority If you believe that your personal data is being processed in violation of applicable regulations, you have the right to file a complaint with:
Croatian Personal Data Protection Agency (AZOP)
Ulica Metela Ožegovića 16
10000 Zagreb
azop.hr

9. Changes to the Privacy Policy

This Privacy Policy may be updated periodically due to changes in business operations, technical solutions, or regulations. The updated version will be published on the website solutionfortime.eu along with the date of the last update.